How do I run SpamSentinel with Domino 14?

SpamSentinel can be run under Domino 14 but certain steps must be taken when installing or upgrading Domino to ensure SpamSentinel will continue working properly.

With the introduction of Domino version 14, HCL has changed their recommendation for the Windows account that Domino should be installed to run under.  This change requires updates to be made to the versions of SpamSentinel currently available.  We are working hard to resolve these issues as soon as possible.

Prior to Version 14, Domino would install to run under the Windows account Local System also known as NT AUTHORITY\SYSTEM which has the SID S-1-5-18.

The Domino 14 installer now allows for selection of the Windows account to run under and the default choice is selected to be Local Service also known as NT AUTHORITY\LocalService which has the SID S-1-5-19.

In order for SpamSentinel to be installed to Domino 14 or to continue running on a server where Domino is upgraded in place, Domino will need to be installed using the option to run using the Local System account.

During the installation of Domino, enter NT AUTHORITY\SYSTEM into the field 'User Name' when the installer gets to the step 'Input Windows User Name'

If you are going to be updating Domino in-place on a server where SpamSentinel is already running, you will also need make a simple edit to two of SpamSentinel's .xml files.  These are required because the Domino 14 installer moves the location of the notes.ini file from the Domino program directory to the Domino data directory.

Perform these steps at the time after you shut down Domino but before you run the Domino 14 installer.

1.  Find the directory where the SpamSentinel Scanner service files are located.  These are typically on the same drive as the Domino Program files and in a directory named <drive>:\SpamSentinel\Scanner\Partition1

2.  Open the SpamSentinel.xml file in this directory for editing then update the entry for <NotesIniFile> so that the notes.ini file path uses the drive and folder name of the Domino Data directory instead of the Domino Program directory.

3.  Find the directory where the SpamSentinel Reporting service files are located.

4.  Open the SpamSentinel.xml file in this directory for editing then update the entry for <NotesIniFile> so that the notes.ini file path uses the drive and folder name of the Domino Data directory instead of the Domino Program directory.

After following these steps, proceed with the Domino upgrade.  SpamSentinel will then be able to continue to run as expected once Domino is started again.

If you have questions about this information or need further help, please contact technical support.