Prevent Out of Office replies from being sent in response to Spam

Created by Daniel Calkin, Modified on Fri, 31 Jan at 8:01 PM by Daniel Calkin

Problem

OOO (Out of Office) replies are generated when a Spam is sent through to the user mail file as either tag-and-send or for Inbox Genius to move to the -Spam/Junk folder.


Background Information

Domino's built-in Out of Office agent will ignore replying to emails which have the $AssistMail field set to "1".  SpamSentinel can set this field value on spam mails using the Inbound Formula After Processing feature.


Solution

1.  Open the SpamSentinel server Configuration document to the tab Advanced then the sub-tab Formulas


2.  Enable the option 'Formula After' in the field 'Use Inbound Formulas'


3.  Paste the following formula in the field 'Inbound Formula After Processing' then save the document.


@IF(@Matches(SpamSentinelMsgType; "Spam*"); @SetField("$AssistMail"; "1"); @True);
Select @All



4.  Repeat these steps for any other SpamSentinel Server Configuration documents in the SpamSentinel Admin database.

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